Insurance Policy
Effective Date: [Date]
Welcome to Express Transportation Logistics Insurance Services. This Insurance Policy outlines the terms and conditions regarding the insurance coverage provided for shipments and services. By using our insurance services, you agree to comply with the terms stated herein.
**1. Coverage and Eligibility:
1.1 Coverage Types: Express Transportation Logistics offers insurance coverage for shipments based on the selected service. Coverage may include loss, damage, theft, or other specified perils during the transportation process.
1.2 Eligibility: To be eligible for insurance coverage, shipments must meet certain criteria. Please refer to the specific terms associated with each insurance plan or contact our Insurance Department for clarification.
**2. Insurance Plans:
2.1 Standard Insurance: Our standard insurance plan provides coverage up to a specified amount for eligible shipments. This coverage is included in the shipping cost and offers protection against common risks during transit.
2.2 Enhanced Insurance: For additional coverage or high-value shipments, customers have the option to purchase enhanced insurance. This provides increased coverage limits and may include additional perils.
**3. Claims Process:
3.1 Filing a Claim: In the event of loss, damage, or theft, the customer must file a claim with the Express Transportation Logistics Insurance Department. Claims must be submitted within 4 days from the delivery date.
3.2 Required Documentation: Claims must be accompanied by supporting documentation, including but not limited to:
- Proof of shipment value (invoice or receipt).
- Proof of damage (photographs).
- Proof of loss or theft (police report, if applicable).
**4. Claim Resolution:
4.1 Evaluation: Claims will be evaluated based on the provided documentation and adherence to the terms outlined in this policy.
4.2 Resolution: Upon approval, claims will be resolved through reimbursement or replacement of the damaged or lost items, up to the coverage limit.
**5. Exclusions: Insurance coverage may not apply to certain situations, including but not limited to:
- Loss or damage due to improper packaging.
- Loss or damage caused by acts of nature.
- Items explicitly excluded from coverage in the policy.
**6. Contact Us: If you have any questions about our Insurance Policies or need assistance with a claim, please contact our Insurance Department.
**7. Policy Changes: Express Transportation Logistics reserves the right to modify or update these Insurance Policies at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this page periodically.
